Money Back Guarantee - Terms and Conditions.


At EQ Lab Pte. Ltd., the team works hard to guarantee complete satisfaction with your experience. if you’re not satisfied, we’re not satisfied.

However, we completely get that it just might not be for you. That’s okay. If you try the Annual Individual Subscription and decide that’s the case, just let us know.

Notify the team within 30 days of your first purchase and we’ll refund your first payment. No questions asked.

  • You may request a refund for any reason during your first 30 days of an Annual Individual Subscription.
  • This guarantee is not available for the Monthly subscription.
  • You must contact us by email at [email protected] before the end of the 30th day of your Annual Individual Subscription.
  • The money back offer is only available once per account.
  • You are not eligible if you have previously had an Annual Individual Subscription.
  • Refunds will be provided within 30 working days of receipt of your request (often much more quickly).

That’s it. No catches and no fine print. We want to let you try EQ Lab Pte. Ltd. absolutely risk free – that’s how confident we are that you’ll enjoy it.